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Privacy

Privacy Policy Statement

This is the web site of DARTMOUTH CO-OPERATIVE SOCIETY, INC..

Our postal address is
21 SOUTH MAIN ST
HANOVER, NH 03755

We can be reached via e-mail at customer.service@dartmouthcoop.com
or you can reach us by telephone at 800-634-2667

The following states the policy of DartmouthCoop.com regarding the privacy rights of our visitors and customers. You have absolute control over when and how we use your personal data and you may opt in or out of any program. If you have any questions concerning our policy, please call us at 800 634 2667; fax us at 603 643 2718 or email us at customer.service@DartmouthCoop.com.

If our information or privacy practices change at a later date, we will post the changes on our website or communicate with you directly. You will have the opportunity to Opt Out if our changed policies are not acceptable to you.

1. What we collect
2. How we use your information
3. How we protect children
4. How you can change your personal information and change your status with regard to any lists or solicitations
5. How we insure that your order information is secure

WHAT WE COLLECT

When you come to the DartmouthCoop.com website, we record your domain name, but not your email address. Therefore, we track site visits and activity on the site, while protecting your anonymity.
We are able to recognize you on a return visit to our website through the use of "cookies". Cookies are usually attached to your computer’s hard drive. (Your browser may accept an instruction to disable the cookies, if you so desire.) The information we derive from cookies allows us track shopping experiences and preferences, but does not connect that data to your specific name or email address.
When you make a purchase, we collect your name, address, telephone number, email address and credit card information so we can most effectively process your order and conduct any and all follow-up that your order may require. This information is stored in a secure environment off-site and is not accessible except by DartmouthCoop.com.

We may also use these data to provide information we think will interest you about programs and promotions produced by Dartmouth College, Dartmouth Co-op or DartmouthCoop.com or by one of our partners or affiliates. If contacted, you may Opt Out of any and all such future communications.

HOW WE USE YOUR INFORMATION

Your personal data is used:
· To process your order
· To follow-up on any aspect of the transaction arising from your order
· To send you email or direct mail on products, services or promotions
· To enlist your participation in surveys to improve our offerings
· To combine your anonymous data with that of other visitors/purchasers online or in combination with public demographic data to improve our site, products or services

Your personal data may be shared with third parties with whom we have contracts. Third parties assist in maintaining and managing customer information, fulfilling promotions and providing communication services. We do not authorize these third parties to make use of your personal data in any situation, except for DartmouthCoop.com and Dartmouth Co-op related activities.
We offer products, services, promotions and contests directly or in conjunction with a number of partners. Data requested and provided voluntarily will be used to notify and fulfill promotional or contractual obligations. Our partners may, by contract, share your information as we share information on their customers.

If you do not want your personal information used in any of the programs described above, you may inform us directly and your information will not be shared or traded. Send an email to customer.service@DartmouthCoop.com and include the words "Opt Out" in the Subject box. We will follow your wishes.

Except as described above, we do not rent or sell any information we collect to any unaffiliated third party, nor do we share such information.\

HOW WE PROTECT CHILDREN

We abide by the Children's Online Privacy Protection Act of 1998 and will not knowingly request personal information from anyone under the age of 13 without prior parental consent. If we become aware that we have information on or from children without having appropriate consents, we will take all necessary steps to remove the information from our files and to prevent any recurrence with the same person.

HOW YOU CAN CHANGE YOUR PERSONAL INFORMATION AND CHANGE YOUR STATUS WITH REGARD TO ANY LISTS OR SOLICITATIONS

DartmouthCoop.com wants to communicate with you only if you want to hear from us. We will not make your email address available to any other company if you do not want to hear from the companies we have selected as promotional partners. However, if you supply us with address information requested on our site, you may receive mailings from time to time with information on new products, services or upcoming promotions from us or from our partners.  In every case, each communication, from whatever source, will allow you to Opt Out of that or all future communications.

If you prefer not to receive communications by email, regular mail or telephone, please let us know. If you wish, at any time, to have your name removed from one list or from all lists, please let us know.
· You may reach us by telephone at 800 634 2667
· You may reach us by fax at 603 643 2718
· You may reach us by email at customer.service@dartmouthcoop.com
· You may reach us by writing to: DartmouthCoop.com; 21 South Main Street; Hanover, NH 03755

Removal from one list, one type of communication or from the general contact list may take up to four weeks. Even after you have been removed from such lists, please note that you may receive communications, including email, concerning any order you place with DartmouthCoop.com.

HOW WE INSURE THAT YOUR ORDER INFORMATION IS SECURE

We want you to be confident in placing your order with DartmouthCoop.com. We use Secure Sockets Layer (SSL) technology to insure your order and personal information is protected and encrypted while traveling on the Internet.

When you have made your product selections and go to Checkout, you can tell if SSL is working by determining if an unbroken key or lock (depending on your browser) appears on your screen, usually at the bottom right of the screen. You should also be able to tell by looking at the URL line of your browser; the site address goes from "http" to https" when you have accessed a secure server. If for any reason you cannot access our secure server, print the order form at Checkout and fax it to 603 643 2718 or telephone 800 634 2667.

PROTECTION ON LINKED WEBSITES AND SERVICE PROVIDERS

DartmouthCoop.com provides links to other websites and service providers solely for the information and convenience of our visitors. We have no responsibility or control over such sites. Each linked site has its own policies regarding privacy and security. You should preview each site’s terms and conditions before engaging in any transaction involving such linked sites.

ADDITIONAL PRIVACY POLICY INFORMATION

For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).

We collect the domain name and e-mail address (where possible) of visitors to our Web page, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, name and address, telephone number, payment information (e.g., credit card number and billing address).

The information we collect is shared with other reputable organizations to help them contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website.

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site .

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number.

From time to time, we make the e-mail addresses of those who access our site available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by calling us at the number provided above, e-mailing us at the above address.

From time to time, we make our customer e-mail list available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by calling us at the number provided above, e-mailing us at the above address.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address.

you may receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by calling us at the number provided above, e-mailing us at the above address.

Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address, calling us at the above telephone number.

Persons who supply us with their telephone numbers on-line may receive telephone contact from other reputable companies. You can, however, have your name put on our do-not-share list by , sending us e-mail at the above address, calling us at the above telephone number.

Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations

With respect to Ad Servers: To try and bring you offers that are of interest to you, we have relationships with other companies that we allow to place ads on our Web pages. As a result of your visit to our site, ad server companies may collect information such as your domain type, your IP address and clickstream information.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, calling us at the above telephone number.

Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them .

Consumers can access this information by e-mail us at the above address, write to us at the above address.

Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number.

With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server that has an SSL certificate using at least 128-bit encryption. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.